FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3972012 · Received July 31, 2014

Report

Report Number
3004209178-2014-88630
Event Type
Malfunction
Date Received
July 31, 2014
Date of Event
July 2, 2014
Report Date
July 2, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH NO ACT BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACE. NO BUTTON ERROR ALARM OR UNEXPECTED RESTART WAS NOTED DURING TESTING. THE DEVICE WAS ALSO RECEIVED WITH A SCRATCHED LCD WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNERS AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP ALARMED BUTTON ERROR. THE BLOOD GLUCOSE READING WAS 84 MG/DL. NO SIGNIFICANT EVENTS LEADING UP TO THE ALARM WERE OBSERVED. THE CUSTOMER STATED THAT SHE CHECKED HER BLOOD GLUCOSE IN THE MORNING, THEN WENT TO ADMINISTER A BOLUS, BUT THE DEVICE SAID THAT SHE DID NOT NEED ANY INSULIN; THE DEVICE WENT BACK TO THE NORMAL SCREEN AND FOLLOWED WITH A BUTTON ERROR. THE CUSTOMER ALSO REPORTED THAT NONE OF THE BUTTONS WORKED. REPLACEMENT OF THE BATTERY DID NOT RESET THE INSULIN PUMP. ADVISED DISCONTINUATION AND REPLACEMENT OF THE DEVICE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
448421 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAP

Patients

Seq Age Sex Outcome Treatment
1 64 YR