FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3972008 · Received July 31, 2014

Report

Report Number
3004209178-2014-88623
Event Type
Malfunction
Date Received
July 31, 2014
Date of Event
July 2, 2014
Report Date
July 2, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP PASSED DISPLACEMENT TEST, REWIND, BASIC OCCLUSION AND PRIME TESTS. THE DEVICE WAS RECEIVED WITH STUCK IN MOTOR ERROR ALARM LOOP DURING BOLUS/BASAL DELIVERY. THE MOTOR WAS TESTED OUTSIDE OF THE DEVICE AND PASSED. THE MOTOR MAY HAVE HAD AN INTERMITTENT FAILURE THAT WAS NOT DETECTED DURING OUR TESTING. THE INSULIN PUMP HAD SCRATCHED LCD WINDOW.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP ALARMED MOTOR ERROR WHEN THE CUSTOMER WAS TRYING TO RESET THE RESERVOIR. THE CUSTOMER'S BLOOD GLUCOSE WAS 40 MG/DL. THE CUSTOMER STATED THAT THE LAST TIME THEY CHECKED THEIR BLOOD GLUCOSE WAS FIVE HOURS PRIOR TO THE PHONE CALL. THE CUSTOMER DOES NOT USE THE SENSOR FEATURE. THEY ARE ABLE TO REWIND THE DEVICE. THE DISCONTINUATION OF THE DEVICE WAS ADVISED. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
447236 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551LNAP

Patients

Seq Age Sex Outcome Treatment
1 43 YR