FDA Adverse Event Malfunction Summary report: N

PROGRESSA BED

MDR report key: 3966036 · Received June 3, 2014

Report

Report Number
1824206-2014-01701
Event Type
Malfunction
Date Received
June 3, 2014
Date of Event
May 3, 2014
Report Date
May 6, 2014
Manufacturer
HILL-ROM INC.
Product Code
FNL
PMA / PMN Number
K122473
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE HILL-ROM TECHNICIAN INVESTIGATED THE ALLEGED INCIDENT AND TESTED THE BED WAS UNABLE TO DUPLICATE THE ISSUE. THE TECHNICIAN REPLACED THE HAND PENDANT TO TRY AND ISOLATE THE ISSUE. THE INCIDENT REOCCURRED TWO DAYS LATER. HILL-ROM ENGINEER INSPECTED THE BED WAS ABLE TO PUT PRESSURE ON THE HEAD SIDE RAIL AND CAUSE THE HEAD SECTION TO MOVE UPWARDS UNINTENTIONALLY. THE ENGINEER WAS UNABLE TO IDENTIFIED THE ROOT CAUSE OF THE ISSUE. THE BED IS BEING SHIPPED BACK TO HILL-ROM (B)(4). THE BED WAS BROUGHT BACK FOR INSPECTION AND THE ISSUE COULD BE DUPLICATED BY PRESSING AGAINST THE INTERMEDIATE SIDE RAIL TOWARDS THE HEAD END. HILL-ROM ENGINEERING DISASSEMBLED THE RIGHT HEAD SIDE RAIL AND FOUND THE GRAPHIC CAREGIVER INTERFACE CABLE WAS PINCHED AGAINST THE HEAD UP PT SWITCH SOLDER AND THE SOLDER LEADS PIERCED THE GRAPHIC CAREGIVER INTERFACE CABLE SHEATHING INTO THE METAL SHIELD INSIDE THE SHEATH. THE GRAPHIC CAREGIVER INTERFACE WIRE WAS MOVED SO IT IS NOT BEING CONTACTED BY THE SWITCH SOLDER POINTS. ENGINEERING WILL BE REPAIRING THE BED TO RESOLVE THE ISSUE. BASED ON THIS INFORMATION, NO FURTHER ACTION IS REQUIRED.

Description of Event or Problem · 1

THE HILL-ROM ACCOUNT EXECUTIVE REPORTED THE BED HAS UNINTENTIONAL BED FUNCTIONS. THE BED WAS LOCATED IN A PT ROOM AND THE PT WAS ON THE BED WHEN THE INCIDENT OCCURRED. THERE WAS NO PT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT # (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
324950 PROGRESSA BED AC POWERED ADJUSTABLE HOSPITAL BED FNL HILL-ROM INC. 7500

Patients

Seq Age Sex Outcome Treatment
1