FDA Adverse Event Malfunction Summary report: N

SYMBIQ DUAL CHANNEL

MDR report key: 3963336 · Received June 19, 2014

Report

Report Number
9615050-2014-04077
Event Type
Malfunction
Date Received
June 19, 2014
Date of Event
May 27, 2014
Report Date
May 27, 2014
Manufacturer
HOSPIRA COSTA RICA LTD.
Product Code
FRN
PMA / PMN Number
K110901
Removal / Correction Number
Z0070-2013
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

TESTING AND INVESTIGATION FOUND THAT THE DEVICE TOUCHSCREEN RESPONDED WHEN PRESSED EXCEPT FOR THE DAMAGED PORTION OF THE TOUCHSCREEN. DURING A REVIEW OF THE DEVICE HISTORY, TOUCHSCREEN "BUTTON ID: INVALID" AND "TOUCHSCREEN: FAIL" ERROR CODES WERE NOTED. THE PROBABLE CAUSE OF THE DAMAGED TOUCHSCREEN COULD NOT BE DETERMINED DURING TESTING; HOWEVER, THE PROBABLE CAUSE OF THE NON RESPONSIVE TOUCHSCREEN WAS DUE TO CONTAMINATION FROM FLUID INGRESS ON THE BOTTOM OF THE TOUCHSCREEN. THIS DEVICE HAS BEEN IDENTIFIED AS PART OF A PRODUCT RECALL. THIS REPORT REPRESENTS ALL THE INFORMATION KNOWN BY THE REPORTER UPON QUERY BY HOSPIRA PERSONNEL.

Description of Event or Problem · 1

THE CUSTOMER CONTACT REPORTED THAT DURING PREVENTATIVE MAINTENANCE TESTING AT THE USER FACILITY, THE DEVICE TOUCHSCREEN WAS NOTED TO BE DAMAGED AND DID NOT RESPOND WHEN PRESSED AT THE DAMAGED SPOT. THERE WERE NO REPORTS OF ANY ADVERSE PATIENT EVENTS AND NO REPORTED DELAYS OF CRITICAL THERAPIES WHILE THE DEVICE WAS IN CLINICAL USE. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
359397 SYMBIQ DUAL CHANNEL 80FRN FRN HOSPIRA COSTA RICA LTD. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA