FDA Adverse Event Malfunction Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 3962237 · Received July 28, 2014

Report

Report Number
2122870-2014-00547
Event Type
Malfunction
Date Received
July 28, 2014
Date of Event
July 2, 2014
Report Date
July 2, 2014
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) ADJUSTED THE ULTRASONICS AND PRIMED THE INSTRUMENT. THE FSE VERIFIED THERE WERE NO FLUID LEAKS OR BUBBLING, VERIFIED AND ADJUSTED THE MIXING SPEED, VERIFIED THE VACUUM, THE SUBSTRATE, AND ASPIRATE VOLUME TESTS, CHECKED ALL PROBE ALIGNMENTS, AND VERIFIED THE ULTRASONIC ADJUSTMENT. THE FSE ADJUSTED AND LEVELED THE WASH STATION AND PERFORMED TEMPERATURE ADJUSTMENT. THE FSE NOTED FOLLOWING THE ADJUSTMENTS SYSTEM CHECK PASSED AND NO FURTHER EVIDENCE OF INTERMITTENT IND FLAGS WERE OBSERVED. THE FSE PERFORMED A SUCCESSFUL QUALITY CONTROL (QC). SERVICE ACTIVITY PERFORMED WAS VERIFIED TO MEET THE SPECIFIED REQUIREMENTS PER ESTABLISHED PROCEDURES. THE INSTRUMENT CONFORMED TO THE MANUFACTURER'S PUBLISHED PERFORMANCE SPECIFICATIONS AND WAS RETURNED TO NORMAL OPERATION. IN CONCLUSION, THE LIKELY CAUSE OF THE EVENT IS ATTRIBUTED TO THE ULTRASONIC SYSTEM. A DEFINITIVE ROOT CAUSE IS UNKNOWN.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE UNWASHED PORTION OF SYSTEM CHECK DID NOT PASS, AND INTERMITTENT IND (INDETERMINATE) HYBRITECH-PROSTATE-SPECIFIC ANTIGEN (PSA) FLAGS, INVOLVING THE ACCESS 2 IMMUNOASSAY SYSTEM. ACTUAL PATIENT RESULTS WERE NOT GENERATED. THE IND FLAGGED RESULTS WERE NOT RELEASED OUT OF THE LABORATORY. THERE WAS NO PATIENT IMPACTED ASSOCIATED WITH THIS EVENT. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
439568 ACCESS 2 IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1