FDA Adverse Event Malfunction Summary report: N

COULTER LH 500 HEMATOLOGY ANALYZER

MDR report key: 3962211 · Received July 28, 2014

Report

Report Number
1061932-2014-01785
Event Type
Malfunction
Date Received
July 28, 2014
Date of Event
July 2, 2014
Report Date
July 2, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K042724
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2014, A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE ANALYZER AND REPLACED TUBING IN PINCH VALVES PV27, PV28, & PV50, AND REPLACED ACTUATORS FOR PV27 AND PV28 (ALL RELATED TO ERYTHROLYSE PUMP) AND ADJUSTED THE STABILYSE PUMP 1/16 OF TURN AND VERIFIED CELL COUNTS AND TIMES FOR PATIENT AND CONTROLS. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED THE INSTRUMENT WAS NOT GENERATING DIFFERENTIAL TEST RESULTS (NON-NUMERIC RESULTS AND FLAGS TO REVIEW RESULTS) FOR THE HIGH LEVEL CONTROL (5C CELL CONTROL ABNORMAL II) WHEN USING THE COULTER LH 500 HEMATOLOGY ANALYZER. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER'S FACILITY TO EVALUATE THE ANALYZER. THERE WERE NO ERRONEOUS TEST RESULTS ASSOCIATED WITH THIS EVENT. THERE WAS NO DEATH, INJURY OR AFFECT TO USER OR PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
439243 COULTER LH 500 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1