FDA Adverse Event Malfunction Summary report: N

PUMP IN STYLE ADVANCED BREAST PUMP GO TOTE

MDR report key: 3960525 · Received June 24, 2014

Report

Report Number
1419937-2014-00509
Event Type
Malfunction
Date Received
June 24, 2014
Date of Event
June 12, 2014
Report Date
June 12, 2014
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A REPLACEMENT POWER ADAPTER WAS SENT TO THE CUSTOMER AND REQUESTED THE DEFECTIVE POWER ADAPTER BE RETURNED FOR EVALUATION. THE DEFECTIVE POWER ADAPTER HAS NOT BEEN RECEIVED AT MEDELA AS OF 06/12/2014. THE PRODUCT INVOLVED IN THE COMPLAINT WAS NOT RETURNED FOR EVALUATION/INVESTIGATION. THEREFORE, NO CONCLUSION CAN BE MADE AS TO THE CAUSE OF THE EVENT. CUSTOMER FOLLOW UP WAS NOT SUCCESSFUL. SHOULD ADDITIONAL INFORMATION OR THE ORIGINAL PRODUCT BE RECEIVED, RESULTING IN NEW CHANGED, OR CORRECTED INFORMATION, A FOLLOW UP REPORT WILL BE FILED AT THAT TIME.

Description of Event or Problem · 1

THE CUSTOMER REPORTED WHILE PULLING HER POWER ADAPTOR OUT OF WALL, THE TRANSFORMER HOUSING COMPLETELY FELL APART EXPOSING INNER ELECTRICAL CIRCUITRY, WHICH IS A SAFETY RISK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
368085 PUMP IN STYLE ADVANCED BREAST PUMP GO TOTE HGX MEDELA, INC. 57063/9207010 1211 REV L

Patients

Seq Age Sex Outcome Treatment
1