FDA Adverse Event
Malfunction
Summary report: N
PUMP IN STYLE ADVANCED BREAST PUMP GO TOTE
MDR report key: 3960525
·
Received June 24, 2014
Report
- Report Number
- 1419937-2014-00509
- Event Type
- Malfunction
- Date Received
- June 24, 2014
- Date of Event
- June 12, 2014
- Report Date
- June 12, 2014
- Manufacturer
- MEDELA, INC.
- Product Code
- HGX
- PMA / PMN Number
- K031614
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- VA, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
Additional Manufacturer Narrative · 1
A REPLACEMENT POWER ADAPTER WAS SENT TO THE CUSTOMER AND REQUESTED THE DEFECTIVE POWER ADAPTER BE RETURNED FOR EVALUATION. THE DEFECTIVE POWER ADAPTER HAS NOT BEEN RECEIVED AT MEDELA AS OF 06/12/2014. THE PRODUCT INVOLVED IN THE COMPLAINT WAS NOT RETURNED FOR EVALUATION/INVESTIGATION. THEREFORE, NO CONCLUSION CAN BE MADE AS TO THE CAUSE OF THE EVENT. CUSTOMER FOLLOW UP WAS NOT SUCCESSFUL. SHOULD ADDITIONAL INFORMATION OR THE ORIGINAL PRODUCT BE RECEIVED, RESULTING IN NEW CHANGED, OR CORRECTED INFORMATION, A FOLLOW UP REPORT WILL BE FILED AT THAT TIME.
Description of Event or Problem · 1
THE CUSTOMER REPORTED WHILE PULLING HER POWER ADAPTOR OUT OF WALL, THE TRANSFORMER HOUSING COMPLETELY FELL APART EXPOSING INNER ELECTRICAL CIRCUITRY, WHICH IS A SAFETY RISK.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 368085 | PUMP IN STYLE ADVANCED BREAST PUMP GO TOTE | HGX | MEDELA, INC. | 57063/9207010 | 1211 REV L |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |