FDA Adverse Event Malfunction Summary report: N

PUMP IN STYLE MEDICAL ASSISTANCE BREAST PUMP

MDR report key: 3960520 · Received June 24, 2014

Report

Report Number
1419937-2014-00507
Event Type
Malfunction
Date Received
June 24, 2014
Date of Event
June 13, 2014
Report Date
June 13, 2014
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER WAS SENT A REPLACEMENT POWER SUPPLY. THE CUSTOMER REPORTED A BREACH IN THE TRANSFORMER HOUSING. SHE DID NOT REPORT OF ANY FIRE, SPARK, OR INJURY. THE PRODUCT INVOLVED IN THE COMPLAINT WAS NOT RETURNED FOR EVALUATION/INVESTIGATION AT THIS TIME. THEREFORE, NO CONCLUSIONS CAN BE MADE AS TO THE CAUSE OF THE EVENT. SHOULD ADDITIONAL INFORMATION OR THE ORIGINAL PRODUCT BE RECEIVED, RESULTING IN NEW, CHANGED, OR CORRECTED INFORMATION, A FOLLOW UP REPORT WILL BE FILED AT THAT TIME. THE CAUSE OF THE BREACH IN THE REV N TRANSFORMER HAS NOT BEEN DETERMINED AT THIS TIME. IT IS CURRENTLY BEING INVESTIGATED UNDER (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO CUSTOMER SERVICE THAT THE TRANSFORMER HOUSING OF HER PUMP IN STYLE BREAST PUMP HAD FALLEN APART EXPOSING THE UNDERLYING ELECTRONICS WHICH IS A SAFETY RISK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
368487 PUMP IN STYLE MEDICAL ASSISTANCE BREAST PUMP HGX MEDELA, INC. 9207010/57038 2313/REV N

Patients

Seq Age Sex Outcome Treatment
1