FDA Adverse Event Malfunction Summary report: N

PUMP IN STYLE (ITEM #UNK)

MDR report key: 3955272 · Received June 16, 2014

Report

Report Number
1419937-2014-00505
Event Type
Malfunction
Date Received
June 16, 2014
Date of Event
June 5, 2014
Report Date
June 9, 2014
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A NEW POWER SUPPLY WAS SENT TO THE CUSTOMER. ATTEMPTS TO FOLLOW UP WITH THE CUSTOMER TO GET ADD'L COMPLAINT INFO AND TO THE PRODUCT BACK ARE ONGOING. AS OF THE DATE OF THIS REPORT, THE PRODUCT HAS NOT BEEN RECEIVED. SHOULD ADD'L INFO OF THE ORIGINAL PRODUCT BE RECEIVED, RESULTING IN NEW, CHANGED, OR CORRECTED INFO A FOLLOW UP WILL BE FILED AT THAT TIME. AS A RESULT OF CAPA (B)(4) WHICH WAS INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/MELTING ISSUES, A FIELD ACTION SAFETY NOTIFICATION WAS INITIATED ON 04/04/2011. ACTIVITIES RELATED TO THIS NOTIFICATION ARE ONGOING.

Description of Event or Problem · 1

CUSTOMER CALLED TO REPORT THAT HER POWER CHARGER STARTED FALLING APART AND IT MADE A HUGE SPARKS AND GAVE ME A HUGE SHOCK!

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
352290 PUMP IN STYLE (ITEM #UNK) HGX MEDELA, INC. 57XXX/9207010 PRIOR TO REV L-1512

Patients

Seq Age Sex Outcome Treatment
1