FDA Adverse Event Malfunction Summary report: N

ADVIA WORKCELL

MDR report key: 3955204 · Received July 24, 2014

Report

Report Number
2432235-2014-00486
Event Type
Malfunction
Date Received
July 24, 2014
Date of Event
June 30, 2014
Report Date
June 30, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JJE
PMA / PMN Number
K083339
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE. THE CSE EVALUATED THE ADVIA WORKCELL. THE CSE CHECKED THE ALIGNMENTS AT THE GATES AND TRAYS AND SET THE GRIPPER ALIGNMENT. THE CAUSE OF THE DROPPED SAMPLE TUBE IS UNKNOWN. THIS DEVICE IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE ADVIA WORKCELL SAMPLE MANAGER ROBOT DROPPED A SAMPLE TUBE, CAUSING IT TO SPILL. THE LABORATORY DID NOT HAVE ADDITIONAL SAMPLE TUBES FROM THE PATIENT. THE SAMPLE HAD BEEN COLLECTED FROM A PEDIATRIC PATIENT AT A REMOTE SITE. THE CUSTOMER STATED THAT THE SITE WOULD NEED TO REDRAW THE PATIENT TO OBTAIN A NEW SAMPLE FOR TESTING. THE TEST ORDER FOR THE SAMPLE WAS A BASIC METABOLIC PANEL (BMP). IT IS UNKNOWN IF THE PATIENT WAS REDRAWN OR WHAT THE RESULTS WERE. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DROPPED SAMPLE TUBE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
434501 ADVIA WORKCELL LABORATORY AUTOMATION SYSTEM JJE SIEMENS HEALTHCARE DIAGNOSTICS INC. ADVIA WORKCELL

Patients

Seq Age Sex Outcome Treatment
1