FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® COMPACT TEST DRUM

MDR report key: 3955069 · Received July 24, 2014

Report

Report Number
1823260-2014-05481
Event Type
Malfunction
Date Received
July 24, 2014
Date of Event
June 29, 2014
Report Date
July 24, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LFR
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SI
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED IN (B)(6). THIS MEDWATCH REPORT IS FOR THE SUSPECT DEVICE USED IN THE COMPACT PLUS SYSTEM (LOT NUMBER AND EXPIRATION DATE UNKNOWN). (B)(4). DEVICE WILL NOT BE RETURNED TO MANUFACTURER.

Description of Event or Problem · 1

CUSTOMER REPORTEDLY RECEIVED RESULTS OF 5 MMOL/L AND 7.6 MMOL/L WITHIN 10 MINUTES ON THE MOBILE SYSTEM. A RESULT OF 1.6 MMOL/L WAS OBTAINED ON THE COMPACT PLUS SYSTEM WITHIN 10 MINUTES. LOW BLOOD GLUCOSE SYMPTOMS WERE REPORTED WITH THESE RESULTS. THE CUSTOMER TOOK UNSPECIFIED ACTION TO RAISE HIS BLOOD GLUCOSE. NO ADVERSE EVENT RELATED TO THE DEVICE WAS REPORTED. REQUESTED RETURN OF SUSPECT DEVICE, HOWEVER, THE TEST CASSETTE WAS NOT RETURNED; REPLACEMENT WAS SENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
434728 ACCU-CHEK ® COMPACT TEST DRUM BLOOD GLUCOSE MONITORING TEST STRIPS LFR ROCHE DIAGNOSTICS NA ASKU

Patients

Seq Age Sex Outcome Treatment
1