FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3954153 · Received July 23, 2014

Report

Report Number
3004209178-2014-88109
Event Type
Malfunction
Date Received
July 23, 2014
Date of Event
June 23, 2014
Report Date
June 23, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
P120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP PASSED THE DISPLACEMENT TEST, REWIND, BASIC OCCLUSION, OCCLUSION, PRIME AND EXCESSIVE NO DELIVERY ALARM TEST. NO BOLUS ANOMALY OR BASAL ANOMALY WERE NOTED DURING THE TESTING. THE INSULIN PUMP HAD A CRACKED RESERVOIR TUBE LIP.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER WAS HAVING PROBLEMS WITH HIGH BLOOD GLUCOSE. THE BLOOD GLUCOSE AT THE TIME OF THE PHONE CALL WAS 487 MG/DL. THE CUSTOMER STATED THAT WHEN THEY ARE CONNECTED TO THE INSULIN PUMP THERE ARE KINKS AND THE INSULIN IS NOT BEING DELIVERED. THE CUSTOMER WAS OFFERED TROUBLESHOOTING BUT THEY DECLINED, STATING THAT THEY ALREADY DID TROUBLESHOOTING FOR THE SAME REASON AND WERE STILL HAVING HIGH BLOOD GLUCOSE. THE DISCONTINUATION OF THE DEVICE WAS ADVISED. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
430657 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAH

Patients

Seq Age Sex Outcome Treatment
1 27 YR