SEE H-10
Report
- Report Number
- 2023826-2014-00540
- Event Type
- Malfunction
- Date Received
- July 23, 2014
- Date of Event
- June 24, 2014
- Report Date
- June 27, 2014
- Manufacturer
- STAAR SURGICAL COMPANY
- Product Code
- HQL
- PMA / PMN Number
- P880091
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER
Narratives
METHOD: WORK ORDER SEARCH, DEVICE HISTORY RECORD REVIEW RESULTS: A LENS WORK ORDER SEARCH WAS PERFORMED AND NO SIMILAR COMPLAINTS WERE FOUND WITHIN THE WORK ORDER SEARCH. A REVIEW OF THE DEVICE HISTORY RECORD WAS PERFORMED AND NOTHING WAS FOUND IN THE MANUFACTURING PROCESS OF THE LENS THAT WAS THE ROOT CAUSE OF THE COMPLAINT. CONCLUSION: BASED ON THE COMPLAINT HISTORY, WORK ORDER SEARCH, DEVICE HISTORY RECORD REVIEW AND THE EVALUATION OF THE RETURNED PRODUCT, THE MOST LIKELY ROOT CAUSE TO THE LENS TEARING IS USER ERROR OR CARTRIDGE LUBRICITY. THE INJECTOR AND CARTRIDGE WERE NOT RETURNED FOR EVALUATION. (B)(4).
EVENT PROBLEM AND EVALUATION CODES: METHOD CODE: (PROCESS EVALUATION): MEDICAL REVIEW. RESULTS CODE: (EVALUATION RESULT): PER MEDICAL REVIEW - THE TEAR OBSERVED DURING SURGERY MAY HAVE OCCURRED AT ANY STAGE FROM MANUFACTURE, THROUGH LENS LOADING TO SURGICAL MANIPULATION. (B)(4).
(B)(4). VISUAL INSPECTION OF THE RETURNED PRODUCT SHOWED A TEAR ACROSS THE LENS AND HALF OF THE HAPTIC AND A PIECE OF THE OPTIC WAS TORN OFF AND MISSING. THERE WAS A CLEAR SURGICAL RESIDUE ON THE LENS. AN INVESTIGATION OF THE ROOT CAUSES OF LENS TEARS, SIMILAR TO THAT STATED IN THIS CLAIM, WERE ADDRESSED IN A CAPA OPENED, WHICH WAS SUBSEQUENTLY CLOSED. THE CAPA ADDRESSED DELIVERY SYSTEM ISSUES INCLUDING ALL STAGES OF MANUFACTURING OF THE INJECTORS AND CARTRIDGES. PROCESSES WERE REVIEWED AND REVISED AS OPPORTUNITIES FOR IMPROVEMENT WERE REVEALED. THE CAPA ALSO ADDRESSED HANDLING ERRORS. ALL INJECTOR/CARTRIDGE DIRECTIONS FOR USE (DFU) HAVE BEEN MODIFIED TO ADD FURTHER CLARIFICATIONS TO INSTRUCT THE USERS IN THE PROPER DELIVERY TECHNIQUES THAT ARE EFFECTIVE, AND MINIMIZE THE POTENTIAL FOR DAMAGING THE LENS. BASED ON THE COMPLAINT HISTORY AND THE EVALUATION OF THE RETURNED PRODUCT, POSSIBLE ROOT CAUSES FOR LENS TEARS INCLUDE BOTH DELIVERY SYSTEM ISSUES AND HANDLING ERRORS BY THE CUSTOMER CLAIM# (B)(4).
THE CUSTOMER REPORTED THE AA4203TL SILICONE SINGLE PIECE LENS TORE JUST AS THE SURGEON PLACED IT IN THE EYE. THE LENS WAS REMOVED IMMEDIATELY AND THE REPLACEMENT LENS WAS IMPLANTED WITHOUT PATIENT INCIDENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 431270 | SEE H-10 | INTRAOCULAR LENS | HQL | STAAR SURGICAL COMPANY | AA4203TL | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 74 YR | MSI-TR INJECTOR MODEL, LOT NUMBER UNKNOWN |