FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM

MDR report key: 3951463 · Received July 22, 2014

Report

Report Number
2050012-2014-00349
Event Type
Malfunction
Date Received
July 22, 2014
Date of Event
June 30, 2014
Report Date
June 30, 2014
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K060256
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) FOUND INCORRECTLY ROUTED ION-SELECTIVE ELECTRODE TUBING CAUSED BY USE ERROR BY THE FSE DURING A PREVENTIVE MAINTENANCE PERFORMED ON (B)(4) 2014. THE FIELD SERVICE ENGINEER ALSO FOUND CORROSION ON THE SAMPLE SYRINGE, "BLUE SLIME" (PROTEIN BUILDUP) IN THE FLOWCELL AND AN INTERMITTENTLY OPERATING WASH COLLAR VALVE. THE FIELD SERVICE ENGINEER REPLACED THE SYRINGE, CARBON BRIDGE, WASH COLLAR VALVE, DISASSEMBLED AND CLEANED THE FLOW CELL AND CORRECTLY ROUTED ALL FLUIDIC LINES TO RESOLVE THE ISSUE AND VERIFIED INSTRUMENT PERFORMANCE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED OBTAINING ERRATIC ION-SELECTIVE ELECTRODE RESULTS FOR AN UNKNOWN NUMBER OF PATIENT SAMPLES INVOLVING THE UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM. THE CUSTOMER PROVIDED ONE VERBAL EXAMPLE OF A NA (SODIUM) RESULT OF 138 MMOL/L THAT WAS REPEATED ON ANOTHER DXC AND OBTAINED A RESULT OF 129 MMOL/L. A SECOND REPEAT ON THE SAME DXC GAVE A RESULT OF 130 MMOL/L. RESULTS WERE NOT REPORTED OUT OF THE LAB. THE REMOTE MANAGEMENT SYSTEM REVEALED THAT ALTHOUGH QUALITY CONTROL WAS WITHIN THE LABORATORY'S ESTABLISHED RANGES ON THE DATE OF THE EVENT, RECOVERIES HAD BEEN ERRATIC STARTING (B)(6) 2014.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
428778 UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1