FDA Adverse Event Malfunction Summary report: N

COULTER LH 500 HEMATOLOGY ANALYZER

MDR report key: 3951414 · Received July 22, 2014

Report

Report Number
1061932-2014-01725
Event Type
Malfunction
Date Received
July 22, 2014
Date of Event
June 25, 2014
Report Date
June 25, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K042724
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2014, THE BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE INSTRUMENT AND CONFIRMED THE STABILYSE PUMP NEEDED TO BE ADJUSTED. THE FSE ADJUSTED THE STABILYSE PUMP RESOLVING THE FAILURES ON THE QUALITY CONTROL SAMPLE. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED DIFFERENTIAL RESULTS WERE OUTSIDE THE ACCEPTABLE RANGE (LOW) FOR THE QUALITY CONTROL (5C CELL CONTROL - LOW LEVEL) WHEN RUN USING THE MANUAL MODE ON THE COULTER LH 500 HEMATOLOGY ANALYZER. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER'S FACILITY TO EVALUATE THE ANALYZER. THERE WERE NO ERRONEOUS TEST RESULTS ASSOCIATED WITH THIS EVENT. THERE WAS NO DEATH, INJURY OR AFFECT TO USER OR PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
428669 COULTER LH 500 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1