FDA Adverse Event Injury Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3951281 · Received July 22, 2014

Report

Report Number
3004209178-2014-88086
Event Type
Injury
Date Received
July 22, 2014
Date of Event
June 21, 2014
Report Date
June 24, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
LA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

ALL OPERATING CURRENTS ARE WITHIN SPECIFICATION. NO UNEXPECTED OFF NO POWER ALARMS OR LOW BATTERY ALARMS NOTED. UNIT PASSED DISPLACEMENT TEST, SELF TEST, AND A21 ERROR TEST. UNABLE TO PRIME DURING PRIME TEST AND MOTOR ERROR ALARM NOTED DURING BASIC OCCLUSION TEST DUE TO CRACKED END CAP. FURTHER TESTING COULD NOT BE PERFORMED DUE TO PRIME ANOMALY. MOTOR PASSED MOTOR TEST. UNIT RECEIVED WITH STRIPPED BATTERY CAP COIN SLOT, CRACKED BATTERY TUBE THREADS, SCRATCHED SCREEN, CRACKED RESERVOIR TUBE, CRACKED RESERVOIR TUBE WINDOW, AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER WAS HOSPITALIZED FOR LOW BLOOD GLUCOSE. 2 DAYS PRIOR TO THE PHONE CALL THE CUSTOMER'S BLOOD GLUCOSE WAS 19 MG/DL. THE PARAMEDICS TREATED WITH IV. THE PERCEIVED CAUSE OF LOW BLOOD GLUCOSE WAS OVER BOLUSING WITH 15 UNITS OF MANUAL INJECTION. THE INSULIN PUMP RAN OUT OF INSULIN AND THE CUSTOMER DIDN'T KNOW, SO THEY TREATED WITH MANUAL INJECTION WITHOUT CHECKING THEIR ACTUAL BLOOD GLUCOSE. THE CUSTOMER STATED THAT THEY HAD HIGH BLOOD GLUCOSE BECAUSE THEIR INSULIN PUMP RAN OUT OF INSULIN BUT THE DEVICE DID NOT ALARM. BY THE TIME THE CUSTOMER GOT TO THE EMERGENCY ROOM THEIR BLOOD GLUCOSE WAS 143 MG/DL. THEY WERE CALLING BECAUSE THEY COULDN'T REMOVE THE BATTERY CAP FROM THE INSULIN PUMP AND THE DEVICE WAS ALARMING LOW BATTERY. THE BLOOD GLUCOSE AT THE TIME OF THE PHONE CALL WAS 144 MG/DL. THE HISTORY OF THE DEVICE SHOWED LOW BATTERY, LOW RESERVOIR AND NO DELIVERY. NOTHING FURTHER WAS REPORTED. THE DRIVE SUPPORT CAP WAS RECESSED. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
428522 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAH

Patients

Seq Age Sex Outcome Treatment
1 39 YR Hospitalization