FDA Adverse Event Malfunction Summary report: N

GALILEO ECHO

MDR report key: 3951113 · Received July 22, 2014

Report

Report Number
1034569-2014-00129
Event Type
Malfunction
Date Received
July 22, 2014
Date of Event
June 25, 2014
Report Date
July 22, 2014
Manufacturer
IMMUCOR, INC.
Product Code
KSZ
PMA / PMN Number
BK070016
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

IMMUCOR TECHNICAL SUPPORT USED A REMOTE ELECTRONIC CONNECTION METHOD TO ASSESS THE TEST WELL IMAGES ON THE TESTING INSTRUMENT ON (B)(4) 2014. AN IMMUCOR FIELD SERVICE ENGINEER VISITED CUSTOMER SITE TO ASSESS INSTRUMENT ON (B)(4) 2014. EXTENSIVE TROUBLESHOOTING WAS PERFORMED AND THE INSTRUMENT THEN SUBSEQUENTLY PERFORMED AS EXPECTED.

Description of Event or Problem · 1

ON (B)(6) 2014, A CUSTOMER REPORTED AN UNEXPECTEDLY NEGATIVE ANTIBODY SCREEN WHEN TESTING A BLOOD SAMPLE ON A GALILEO ECHO ON (B)(6) 2014.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
427961 GALILEO ECHO AUTOMATED BLOOD BANK SYSTEM KSZ IMMUCOR, INC.

Patients

Seq Age Sex Outcome Treatment
1