WHITESTAR SIGNATURE SYSTEM
Report
- Report Number
- 3006695864-2014-00351
- Event Type
- Malfunction
- Date Received
- July 22, 2014
- Date of Event
- July 9, 2014
- Report Date
- July 9, 2014
- Manufacturer
- ABBOTT MEDICAL OPTICS
- Product Code
- HQC
- PMA / PMN Number
- K060366
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER
Narratives
PATIENT IDENTIFIER WAS NOT PROVIDED AS TO NO PATIENT IMPACT OR CONSEQUENCE TO PATIENT. OUTCOMES ATTRIBUTED TO ADVERSE EVENT IS NOT SELECTED AS TO ADVERSE EVENT IS NOT REPORTED IN THIS REPORT AND DOES NOT APPLY TO PRODUCT PROBLEM. THE PHACOEMULSIFICATION MACHINE WAS EXAMINED AND TESTED AT THE CUSTOMER LOCATION BY AN ABBOTT FIELD SERVICE SPECIALIST (FSS). THE FSS ISOLATED THE PHACOEMULSIFICATION HANDPIECE THAT WAS PLUGGED INTO THE UNIT AT THE TIME OF THE EVENT. THE FSS VISUALLY INSPECTED THE UNIT AND FOUND A COMPONENT ON THE SUBSYSTEM CONTROLLER (SSC) PRINTED CIRCUIT BOARD ASSEMBLY (PCBA) WAS BURNT. THE COMPONENT WAS LOCATED UNDER THE MAX DRIVE POWER CABLE ON THE SSC PCBA. THE FSS REPLACED THE MAX DRIVE POWER CABLE, MAX DRIVE PCBA, THE PHACO CONNECTOR CABLE AND THE POWER SUPPLY. IN ADDITION, THE FSS TESTED AND CHECKED THE PHACOEMULSIFICATION HANDPIECE THAT WAS PLUGGED INTO THE UNIT AT THE TIME OF THE EVENT. FURTHERMORE, THE FSS TESTED AND CHECKED ALL OF CUSTOMER¿S HAND PIECES. ALL HANDPIECE PASSED AND ARE WORKING AS INTENDED. THE FSS TESTED FOR ALL MODES OF OPERATION. PERFORM A FIELD SERVICE CHECKLIST. THE MACHINE WAS FOUND TO MEET AMO SPECIFICATIONS. ALL PERTINENT INFORMATION AVAILABLE TO ABBOTT MEDICAL OPTICS HAS BEEN SUBMITTED. PLACEHOLDER.
THE SURGERY CENTER REPORTED A STRONG ODOR OF ELECTRICAL BURN AND POSSIBLE VISIBLE SMOKE. THE SURGERY CENTER HAD COMPLETED SEVERAL PROCEDURES SCHEDULED EARLIER IN THE DAY. THE MACHINE HAD PASSED THE PRIME AND TUNE STAGE AND HAD BEEN IDLING WHEN THE UNIT DISPLAYED A POWER SUPPLY-284 ERROR. THE UNIT SHUT DOWN AND THE SURGERY CENTER IMMEDIATELY UNPLUGGED THE MACHINE. IN ORDER TO FINISH REST OF SCHEDULED CASES FOR THE DAY, A BACKUP UNIT WAS BROUGHT IN TO COMPLETE SCHEDULE PROCEDURES. NO PATIENT INJURY REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 427578 | WHITESTAR SIGNATURE SYSTEM | SIGNATURE | HQC | ABBOTT MEDICAL OPTICS | NGP680300 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |