FDA Adverse Event Malfunction Summary report: N

VITROS 5600 INTEGRATED SYSTEM

MDR report key: 3950001 · Received July 22, 2014

Report

Report Number
1319681-2014-00125
Event Type
Malfunction
Date Received
July 22, 2014
Date of Event
June 29, 2014
Report Date
July 22, 2014
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT MULTIPLE LOWER THAN EXPECTED VITROS GENT QUALITY CONTROL RESULTS WERE OBTAINED ON A VITROS 5600 INTEGRATED SYSTEM. THERE WAS NO INDICATION THAT A REAGENT ISSUE CONTRIBUTED TO THE EVENT. THE DEFINITIVE CAUSE OF THE EVENT IS MOST LIKELY INSTRUMENT RELATED. A VITROS GENT WITHIN-RUN PRECISION TEST WAS OUTSIDE OF ACCEPTABLE GUIDELINES. AN OCD FIELD ENGINEER PERFORMED SERVICE ACTIONS TO THE VITROS 5600 INSTRUMENT AND FOLLOWING THESE SERVICE ACTIONS, ACCEPTABLE GENT PERFORMANCE WAS OBTAINED.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED LOWER THAN EXPECTED VITROS GENT QUALITY CONTROL RESULTS ON MULTIPLE QUALITY CONTROL FLUIDS (QC FLUID B2957= 4.24 VS. EXPECTED 7.16 UG/ML; QC FLUID BIORAD 1= 1.35, 1.08 VS. EXPECTED 2.89 UG/ML; QC FLUID BIORAD 2= 1.64, 2.50, 2.43 VS. EXPECTED 5.44 UG/ML; QC FLUID BIORAD 3= 3.67 VS. EXPECTED 8.31 UG/ML) USING A VITROS 5600 INTEGRATED SYSTEM. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF PATIENT SAMPLES WERE AFFECTED. THERE WAS NO REPORT OF AFFECTED PATIENT RESULTS AND THERE WAS NO ALLEGATION OF PATIENT HARM. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
428031 VITROS 5600 INTEGRATED SYSTEM CHEMISTRY SYSTEM JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1