FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3945973 · Received July 21, 2014

Report

Report Number
3004209178-2014-88039
Event Type
Malfunction
Date Received
July 21, 2014
Date of Event
June 16, 2014
Report Date
June 20, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

CUSTOMER STATED THAT THEIR SENSOR LASTED FOR LESS THAN SIX DAYS BEFORE HER RECEIVED A LOST SENSOR ALERT. HE STATED THAT THIS SENSOR HAS ALREADY BEEN REMOVED FROM HIS BODY. CUSTOMER STATED THAT HE HAS NOT RECEIVED A NEW TRANSMITTER AND THE CORRECT TRANSMITTER IDENTIFICATION IS PROGRAMMED INTO THE INSULIN PUMP. AFTER FULLY CHARGING THE TRANSMITTER, THE CUSTOMER STATED THAT THE INSULIN PUMP WAS COMMUNICATING WITH THE TRANSMITTER. CUSTOMER STATED THAT HE HAD PREVIOUSLY RECEIVED LOST SENSOR ALARMS AND TRIED TO CONNECT TO LOST SENSOR, BUT HIS ATTEMPTS FAILED. CUSTOMER BECAME FRUSTRATED AND THEN REMOVED THE SENSOR. BLOOD GLUCOSE VALUE AT THE TIME OF THE CALL WAS NOT PROVIDED. NO FURTHER INFORMATION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
425654 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 30 YR