FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3945894 · Received July 21, 2014

Report

Report Number
3004209178-2014-87983
Event Type
Malfunction
Date Received
July 21, 2014
Date of Event
June 19, 2014
Report Date
June 19, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

UNABLE TO DOWNLOAD USING CARELINK PRO DUE TO A SOFTWARE ALARM IN THE HISTORY FILE. INSULIN PUMP ALARMED DUE TO CORRODED HISTORY FILE. INSULIN PUMP HAD NO COSMETIC DAMAGE NOTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP WAS UNABLE TO UPLOAD METER READINGS AND DEVICE WAS ALARMING. CUSTOMER STATED THEY DID NOT RECALL ANY SIGNIFICANT EVENTS THAT LEAD TO THE ALARM OR IF THE DEVICE WAS EXPOSED TO MOISTURE. ADVISED CUSTOMER TO DISCONTINUE USE OF DEVICE AND REVERT TO BACK UP PLAN. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 116 MG/DL AT TIME OF REPORTING. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
425441 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAH

Patients

Seq Age Sex Outcome Treatment
1 13 YR