FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3945793 · Received July 21, 2014

Report

Report Number
3004209178-2014-87951
Event Type
Malfunction
Date Received
July 21, 2014
Date of Event
June 18, 2014
Report Date
June 19, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH INTERMITTENT BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. ALL OPERATING CURRENTS ARE WITHIN SPECIFICATION; OFF NO POWER ALARM FUNCTIONED PROPERLY AND PASSED SELF TEST. NO UNEXPECTED MISSING SEGMENTS, PARTIAL DISPLAY ANOMALY NOTED. THE INSULIN PUMP HAS CRACKED RESERVOIR TUBE LIP, CRACKED BATTERY TUBE THREADS, MINOR SCRATCHED LCD WINDOW AND SCRATCHED RESERVOIR TUBE WINDOW.

Description of Event or Problem · 1

CUSTOMER REPORTED A PARTIAL SCREEN AND STATED THAT THE DOWN BUTTON ON THE INSULIN PUMP IS UNRESPONSIVE. THE PARTIAL DISPLAY WAS RESOLVED WITH NEW BATTERIES. CUSTOMER STATED THAT THE SCREEN OF THE INSULIN PUMP LOOKS CLOUDY AND IT MAY BE EXPOSED TO MOISTURE. CUSTOMER ALSO MENTIONED THAT THE LAST BATTERY ONLY LASTED FOUR TO FIVE DAYS. CUSTOMER'S CURRENT BLOOD GLUCOSE READING IS 160 MG/DL. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
425697 530G INSULIN PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAB

Patients

Seq Age Sex Outcome Treatment
1 44 YR