FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3945788 · Received July 21, 2014

Report

Report Number
3004209178-2014-87949
Event Type
Malfunction
Date Received
July 21, 2014
Date of Event
May 19, 2014
Report Date
June 19, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DC
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

INSULIN PUMP POWERED UP PROPERLY AFTER BATTERY INSERTION. NO BLANK DISPLAY NOTED. INSULIN PUMP ALARMED FAILED BATTERY TEST AFTER BATTERY INSERTION DUE TO CORRODED BATTERY TUBE. INSULIN PUMP UNABLE TO TEST THE OPERATING CURRENTS, LOW BATTERY ALARM AND OFF NO POWER ALARM DUE TO FAILED BATTERY TEST ALARM. INSULIN PUMP HAD A MINOR SCRATCH ON DISPLAY WINDOW, SCRATCHED RESERVOIR TUBE WINDOW AND CRACKED RESERVOIR TUBE LIP. NO DAMAGE NOTED ON CONNECTOR ISOLATION TAPE ON LCD.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE INSULIN PUMP SHUT OFF BY ITSELF AND ALSO RECEIVED A FAILED BATTERY ALERT. CUSTOMER'S CURRENT BLOOD GLUCOSE READING IS 375 MG/DL AND HAS TREATED WITH A MANUAL INJECTION. CUSTOMER REPORTED HAVING CHANGED THE BATTERIES SEVERAL TIMES AND THE INSULIN PUMP STILL DOES NOT POWER UP. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
425273 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAB

Patients

Seq Age Sex Outcome Treatment
1 48 YR