FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3945552 · Received July 21, 2014

Report

Report Number
3004209178-2014-87854
Event Type
Malfunction
Date Received
July 21, 2014
Date of Event
June 18, 2014
Report Date
June 18, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP RECEIVED WITH BLANK DISPLAY DUE TO MOISTURE DAMAGE ELECTRONIC ASSEMBLY. UNABLE TO VERIFY BATTERY OUT LIMIT ALARM AND OFF NO POWER ALARM DUE TO BLANK DISPLAY. INSULIN PUMP HAD CRACKED DISPLAY WINDOW CORNER AND CRACKED RESERVOIR TUBE LIP.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP TURNED OFF AND THE DISPLAY WENT BLANK WITHOUT A LOW BATTERY ALERTING. THE CUSTOMER STATED THAT THIS WAS THE SECOND TIME. THE CUSTOMER CHANGED THE BATTERY AND THE DEVICE REBOOTED. IT MIGHT HAVE GIVEN AN OFF NO POWER ALERT. THE CUSTOMER'S BLOOD GLUCOSE WAS 110 MG/DL. THE CUSTOMER WAS CALLING AFTER RECEIVING A NEW BATTERY CAP. IN THE ALARM HISTORY OF THE DEVICE THERE WAS A BATTERY OUT LIMIT ALERT. THE DISCONTINUATION OF THE DEVICE WAS ADVISED. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
424385 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAL

Patients

Seq Age Sex Outcome Treatment
1 30 YR