FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3945498 · Received July 21, 2014

Report

Report Number
3004753838-2014-05814
Event Type
Malfunction
Date Received
July 21, 2014
Date of Event
June 24, 2014
Report Date
June 28, 2014
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE COMPLAINT DEVICE WAS RETURNED FOR EVALUATION. THE DEVICE WAS VISUALLY INSPECTED AND NO DEFECT WAS FOUND. EVALUATION OF THE DEVICE WAS UNABLE TO CONFIRM THE REPORTED BROKEN SENSOR WIRE.

Description of Event or Problem · 1

DISTRIBUTOR CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2014 TO REPORT THAT ON (B)(6) 2014 PATIENT EXPERIENCED A POSSIBLE BROKEN SENSOR WIRE UPON REMOVAL OF THE TRANSMITTER. PATIENT DID NOT REPORT ANY INJURY OR ANY MEDICAL INTERVENTION AT THE TIME OF CONTACT WITH DEXCOM TECHNICAL SUPPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
424327 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-27 5131300

Patients

Seq Age Sex Outcome Treatment
1 41 YR Other