FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3945420 · Received July 21, 2014

Report

Report Number
3004209178-2014-87816
Event Type
Malfunction
Date Received
July 21, 2014
Date of Event
June 14, 2014
Report Date
June 18, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP HAD INACCURATE FLUCTUATION IN ITS BLOOD GLUCOSE READINGS AND THE CUSTOMER EXPERIENCE A LOW BLOOD GLUCOSE EPISODE. THE BLOOD GLUCOSE READING WAS 28 MG/DL. THE CUSTOMER STATED THAT THE RANGE IS REALLY TOO LARGE OF A DIFFERENCE SOMETIMES AND THAT SHE RECEIVED A LOW BLOOD GLUCOSE ALERT. SHE TREATED WITH JUICE. THE CUSTOMER WAS AWARE OF ADVISEMENT NOT TO TREAT WITH SENSOR GLUCOSE READINGS. SHE ALSO STATED THAT ALMOST A MONTH PRIOR, SHE HAD ANOTHER OCCASION WHEN DID NOT FEEL WELL, WAS VERY WEAK AND TREATED WITH JUICE. SHE REPORTED THAT THE BLOOD GLUCOSE WAS LOW DUE TO A MISCALCULATION RELATED TO THE PAST BLOOD GLUCOSE READING; SHE DID NOT RECHECK THE BLOOD GLUCOSE AT THE TIME OF THE BOLUS. CUSTOMER IS PRONE TO RAPID DROPS IN BLOOD GLUCOSE. SHE DECLINED TROUBLESHOOTING FOR LOW BLOOD GLUCOSE. THE INSULIN PUMP ALSO HAD A SCRATCH ON THE DISPLAY, BUT THE CUSTOMER CONFIRMED THAT SHE IS ABLE TO SEE THE SCREEN. ADVISED SENSOR PROTOCOL. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
425566 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAB

Patients

Seq Age Sex Outcome Treatment
1 49 YR