FDA Adverse Event Malfunction Summary report: N

DIMENSION® CLINICAL CHEMISTRY SYSTEM

MDR report key: 3945207 · Received July 18, 2014

Report

Report Number
2517506-2014-00065
Event Type
Malfunction
Date Received
July 18, 2014
Date of Event
June 29, 2014
Report Date
June 29, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC - GLASGOW
Product Code
MMI
PMA / PMN Number
K963498
Removal / Correction Number
2517506-07/15/2014-003-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

SIEMENS HEALTHCARE DIAGNOSTICS HAS CONFIRMED COMPLAINTS OF QC AND PATIENT SAMPLE RESULT ACCURACY SHIFTS ON TROPONIN I CTNI (RF421C) AND LTNI (RF521C); FREET4 (RF410); TSH (RF412); AND N-TERMINAL PRO-BRAIN NATRIURETIC PEPTIDE PBNP (RF423A) AND LPBN (RF523A) WHEN USING DIMENSION® CHEMISTRY WASH LOT RD41041. INTERNAL INVESTIGATION HAS CONFIRMED BACTERIAL CONTAMINATION IN CHEMISTRY WASH LOT RD41041. A POSITIVE BIAS WILL BE OBSERVED ON CTNI, LTNI, TSH, PBNP AND LPBN AND A NEGATIVE BIAS WILL BE SEEN ON FT4 WHEN THIS LOT IS FIRST PLACED ON THE INSTRUMENT WITHOUT RECALIBRATION OF METHODS. RECALIBRATION OF THESE ASSAYS WHEN USING THIS LOT WILL NOT CORRECT THE PROBLEM AND MAY CAUSE FALSELY HIGH OR LOW RESULTS. SIEMENS ISSUED AN URGENT FIELD SAFETY NOTICE DATED JULY 2014 TO ALL ACCOUNTS WHO HAD RECEIVED TO THE IMPACTED LOT. CUSTOMERS WERE ADVISED OF THE IMMEDIATE REMEDIAL ACTIONS. IMMEDIATE ACTIONS TO BE UNDERTAKEN BY THE CUSTOMER: IMMEDIATELY DISCONTINUE USE AND DISCARD ALL INVENTORY OF CHEMISTRY WASH LOT RD41041. - IF THIS LOT WAS NEVER IN USE ON THE INSTRUMENT, NO FURTHER ACTION IS NEEDED. - IF THIS LOT HAS BEEN IN USE, CONTINUE WITH STEPS 2 THROUGH 5. PLACE AN ALTERNATE LOT OF CHEMISTRY WASH ON THE DIMENSION SYSTEM. PRIME THE NEW BOTTLE OF CHEMISTRY WASH 30 TIMES. RECALIBRATE THE CTNI, LTNI, TSH, FT4, PBNP AND/OR LPBN ASSAYS USING THE ALTERNATE LOT OF CHEMISTRY WASH ONBOARD. FOR THE LISTED ASSAYS, PROCESS QUALITY CONTROL EVERY 8 HOURS. SIEMENS IS SHIPPING REPLACEMENT PRODUCT AT NO CHARGE FOR ALL ORDERS FILLED WITH LOT RD41041. AS AN ADDITIONAL PRECAUTION, A SIEMENS CUSTOMER SERVICE ENGINEER WILL BE MAKING A VISIT TO DECONTAMINATE THE SYSTEM(S) OF CUSTOMERS WHO HAVE USED LOT RD41041.

Description of Event or Problem · 1

FALSELY ELEVATED TROPONIN I (CTNI), THYROID STIMULATING HORMONE (TSH); AND N-TERMINAL PRO-BRAIN NATRIURETIC PEPTIDE (PBNP) RESULTS WERE OBTAINED ON QC SAMPLES WITH CHEMISTRY WASH LOT RD41041 ON THE INSTRUMENT. NO PATIENT RESULTS WERE REPORTED TO PHYSICIANS. LOWER RESULTS WITHIN LABORATORY EXPECTATIONS WERE OBTAINED WITH AN ALTERNATE LOT OF CHEMISTRY WASH. PATIENT TREATMENT WAS NOT ALTERED OR PRESCRIBED ON THE BASIS OF THE FALSELY ELEVATED QC RESULTS. THERE WAS NO REPORT OF ADVERSE HEALTH CONSEQUENCES AS A RESULT OF THE FALSELY ELEVATED QC RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
422749 DIMENSION® CLINICAL CHEMISTRY SYSTEM CHEM WASH MMI SIEMENS HEALTHCARE DIAGNOSTICS INC - GLASGOW RD41041

Patients

Seq Age Sex Outcome Treatment
1