FDA Adverse Event Malfunction Summary report: N

RESERVOIR 1.8ML

MDR report key: 3945080 · Received July 18, 2014

Report

Report Number
3004209178-2014-87758
Event Type
Malfunction
Date Received
July 18, 2014
Date of Event
June 15, 2014
Report Date
June 18, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
FRN
PMA / PMN Number
K001828
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

INSPECTED ONE OPENED AND USED RESERVOIR. INSPECTED RESERVOIR, SNAP-CAP AND SEPTUM FOR ANOMALIES. NONE WERE FOUND. PERFORMED MANUAL PRIME AND HIGH PRESSURE TEST PER SPECIFICATIONS. RAN PRIMING IN INSULIN PUMP. RESERVOIR PASSED PER SPECIFICATION. NO OCCLUSION.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP ALARMED NO DELIVERY. THE BLOOD GLUCOSE READING WAS UNKNOWN. THE CUSTOMER CHANGED THE INFUSION SET, THEN TRIED TO PRIME THE TUBING AGAIN AND RECEIVED A MOTOR ERROR ALARM. THE ISSUE WAS RESOLVED BY A COMPLETE SET CHANGE. THE CUSTOMER REQUESTED TO RETURN THE RESERVOIR FOR ANALYSIS. CALLER WAS NOT ABLE TO TROUBLESHOOT AT THE TIME OF THE CALL; RETURNING THE PRODUCT BASED ON THE CUSTOMER'S REQUEST. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
421863 RESERVOIR 1.8ML RESERVOIR FRN MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-326A HG009J8

Patients

Seq Age Sex Outcome Treatment
1 53 YR