FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3944959 · Received July 18, 2014

Report

Report Number
3004209178-2014-87796
Event Type
Malfunction
Date Received
July 18, 2014
Date of Event
June 17, 2014
Report Date
June 18, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MT
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH INTERMITTENT BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. THE DEVICE DID COMMUNICATE PROPERLY WITH CONTOUR LINK BLOOD GLUCOSE METER. THE UNIT HAD MINOR SCRATCHED LCD WINDOW, CRACKED DISPLAY WINDOW CORNER AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP HAS AN UNRESPONSIVE KEYPAD. THE BLOOD GLUCOSE READING WAS 126 MG/DL. THE CUSTOMER'S MOTHER STATED THAT THE CUSTOMER HAD TO PRESS DOWN ON THE BUTTONS FOR 4 TO 5 SECONDS TO DELIVER A BOLUS THE DAY PRIOR. SHE REPORTED THAT NOW NONE ARE RESPONDING. NO SIGNIFICANT EVENTS LEADING TO THE ALARM WERE OBSERVED OTHER THAN THE CUSTOMER WORKING ON A TRACTOR IN A RANCH. ADVISED DISCONTINUATION OF THE INSULIN PUMP. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
422005 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAB

Patients

Seq Age Sex Outcome Treatment
1 16 YR