FDA Adverse Event Malfunction Summary report: N

ADVIA 2120I WTH DUAL ASPIRATE AUTOSAMPLER

MDR report key: 3944407 · Received July 18, 2014

Report

Report Number
2432235-2014-00448
Event Type
Malfunction
Date Received
July 18, 2014
Date of Event
June 25, 2014
Report Date
June 27, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
GKZ
PMA / PMN Number
K102644
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE. AFTER EVALUATION OF THE INSTRUMENT AND INSTRUMENT DATA, THE FSE DETERMINED THAT THE CUSTOMER WAS USING CODE 39 WITHOUT CHECK DIGIT AS THE BARCODE TYPE, WHICH CAN CONTRIBUTE TO THE BARCODE MIS-READ. THE FSE MODIFIED THE INSTRUMENT'S BARCODE PARAMETER TO ADD A CHECK DIGIT. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED SIEMENS HEALTHCARE DIAGNOSTICS INC. AND REPORTED THAT THERE WAS A BARCODE MIS-READ ON THE ADVIA 2120I WITH DUAL ASPIRATE AUTOSAMPLER. A SAMPLE WAS ANALYZED BY THE AUTOSAMPLER IN RACK 30 POSITION 9 AND THE SAMPLE IDENTIFICATION NUMBER READ BY THE BARCODE READER WAS (B)(6). THE CUSTOMER NOTICED THAT THE PREVIOUS RESULTS FOR THIS PATIENT DID NOT MATCH WITH THIS RUN. THE CUSTOMER LOOKED AT RACK 30 POSITION 9 AND IT HELD SAMPLE IDENTIFICATION NUMBER (B)(6). NO RESULTS WERE REPORTED TO THE PHYSICIAN. THE SAMPLE WAS NOT REPEATED TO CONFIRM THE RESULTS. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE SAMPLE IDENTIFICATION MIS-READ.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
421397 ADVIA 2120I WTH DUAL ASPIRATE AUTOSAMPLER ADVIA 2120I WITH DUAL ASPIRATE AUTOSAMPLER GKZ SIEMENS HEALTHCARE DIAGNOSTICS INC. ADVIA 2120I WITH DUAL ASPIRATE AUTOSAMPLER

Patients

Seq Age Sex Outcome Treatment
1