FDA Adverse Event Malfunction Summary report: N

RESTORE ULTRA

MDR report key: 3943654 · Received July 18, 2014

Report

Report Number
3004209178-2014-13221
Event Type
Malfunction
Date Received
July 18, 2014
Report Date
June 27, 2014
Manufacturer
MEDTRONIC MED REL MEDTRONIC PUERTO RICO
Product Code
LGW
PMA / PMN Number
P840001
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT ID 37744, SERIAL# (B)(4); PRODUCT TYPE PROGRAMMER, PATIENT PRODUCT ID 37752, SERIAL# (B)(4); PRODUCT TYPE RECHARGER PRODUCT ID 37092, LOT# 252640002, IMPLANTED: 2010 (B)(6); PRODUCT TYPE ACCESSORY PRODUCT ID 3777-60, SERIAL# (B)(4), IMPLANTED: 2010 (B)(6); PRODUCT TYPE LEAD PRODUCT ID 3777-60, SERIAL# (B)(4), IMPLANTED: 2010 (B)(6); PRODUCT TYPE LEAD. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PATIENT¿S STIMULATION HAD NOT BEEN WORKING SINCE HIS LAST CHARGE. IT WAS NOTED THAT THE PATIENT WAS GETTING A 3 DIGIT CODE WHEN HE WOULD TRY TO TURN ON HIS STIMULATION. IT WAS NOTED THAT THERE WAS ¿A TRIANGLE WITH AN EXCLAMATION MARK ON IT¿ AND A ¿CIRCLE WITH JAGGED LINES OVER TOWARDS A BATTERY.¿ IT WAS NOTED THAT THE PATIENT HAD LAST CHARGED ON ¿LAST TUESDAY OR WEDNESDAY¿ FOR A TOTAL OF 4-4.5 HOURS. IT WAS NOTED THAT THE WARNING SCREEN HAD FIRST BEEN SEEN ON ¿LAST THURSDAY OR FRIDAY.¿ IT WAS STATED THAT THE WARNING SCREEN HAD APPEARED AFTER THE PATIENT HAD CHARGED THE FIRST TIME. IT WAS STATED THAT ¿AS LONG AS THE ICON BASED THING ARE OKAY AND THE GREYED IN BOX.¿ IT WAS NOTED THAT THE PATIENT ¿FELT BETTER KNOWING WHAT THINGS MEANT.¿ IT WAS NOTED THAT THERE WAS A COMMUNICATION PROBLEM WITH THE RECHARGER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
422436 RESTORE ULTRA STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC MED REL MEDTRONIC PUERTO RICO 37712

Patients

Seq Age Sex Outcome Treatment
1 00063 YR