FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3943050 · Received July 17, 2014

Report

Report Number
3004209178-2014-87727
Event Type
Malfunction
Date Received
July 17, 2014
Date of Event
June 17, 2014
Report Date
June 17, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP ALARMED BUTTON ERROR ALARM DUE TO MOISTURE DAMAGE ON THE KEYPAD TRACES. THE DEVICE HAD MOISTURE DAMAGE ON THE ELECTRONIC ASSEMBLY. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW, CRACKED CASE AT THE DISPLAY WINDOW CORNERS, CRACKED BELT CLIP SLOT, BROKEN RESERVOIR TUBE LIP AND MISSING END CAP STICKER.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER WENT SWIMMING THE INSULIN PUMP ATTACHED. THE CUSTOMER'S BLOOD GLUCOSE WAS 279 MG/DL WHICH WAS TREATED WITH A MANUAL INJECTION. THE CALLER STATED THAT MOISTURE IS SEEN INSIDE AND WHEN THE BUTTONS ARE PUSHED WASTER COMES OUT OF THE DEVICE. THE CALLER STATED THAT THE CUSTOMER FEELS OKAY. THEY ALSO STATED THE REASON FOR THE HIGH BLOOD GLUCOSE WAS THE INSULIN NOT BEING FULLY ABSORBED AFTER EATING. THE DISCONTINUATION OF THE DEVICE WAS ADVISED. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
419220 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAB

Patients

Seq Age Sex Outcome Treatment
1 13 YR