FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3943028 · Received July 17, 2014

Report

Report Number
3004209178-2014-87661
Event Type
Malfunction
Date Received
July 17, 2014
Date of Event
June 17, 2014
Report Date
June 17, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT HIS INSULIN PUMP IS GIVING LOW BLOOD GLUCOSE ALERTS ALL THE TIME AND IT IS VERY ANNOYING. THE SENSOR WILL KEEP SENDING READINGS TO CUSTOMER'S DEVICE, TRIGGERING THE LOW ALERTS. THE LOW BLOOD GLUCOSE REMINDER IS NOT SET. CUSTOMER CANNOT HEAR THE DEVICE BEEP, BUT HE FEELS IT WHEN IT VIBRATES. HE WAS ADVISED TO CHANGE ALERTS TO VIBRATE. RIGHT NOW IT IS COMBINATION OF BEEPING AND VIBRATING. CUSTOMER ALSO REPORTED THAT HE HAS RED MARKS ALL OVER HIS STOMACH AREA FROM THE ENLITE SENSOR OVERTAPE. CUSTOMER'S BLOOD GLUCOSE WAS NOT PROVIDED. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
419321 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 41 YR