FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3942988 · Received July 17, 2014

Report

Report Number
3004209178-2014-87637
Event Type
Malfunction
Date Received
July 17, 2014
Date of Event
June 17, 2014
Report Date
June 17, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

DURING A FOLLOW UP CALL THE CUSTOMER STATED THAT THE INSULIN PUMP ALARMED LOST SENSOR. THEY STATED THAT THE SENSORS WERE NOT LASTING SEVEN DAYS. THE TRANSMITTER DOES NOT HOLD CHARGE. THE CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN SINCE THE REPORTED ISSUE WAS A PAST EVENT. THE CUSTOMER WAS ADVISED THAT THE INSULIN PUMP WAS NOT LONGER RECEIVING DATA FROM THE TRANSMITTER. THE CUSTOMER STATED THAT COMMUNICATION WAS NOT ESTABLISHED BETWEEN THE INSULIN PUMP AND THE SENSOR. ALL OF THE SETTINGS WERE CORRECT. THE CUSTOMER STATED THAT THEY DID NOT SEE A BENT CANNULA WHEN THE SENSOR WAS REMOVED. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
419117 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAL

Patients

Seq Age Sex Outcome Treatment
1 52 YR