FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3942971 · Received July 17, 2014

Report

Report Number
3004209178-2014-87670
Event Type
Malfunction
Date Received
July 17, 2014
Date of Event
June 17, 2014
Report Date
June 17, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

CUSTOMER REPORTED DISSATISFACTION WITH THE SENSORS. CUSTOMER REPORTED THAT HE IS NOT HAPPY THAT AFTER GETTING TWO CALIBRATION ERRORS AND CHANGE SENSORS HE IS UNABLE TO CONTINUE USING THE SENSOR. CUSTOMER DECLINED ANY TROUBLESHOOTING. CUSTOMER'S CURRENT BLOOD GLUCOSE READING IS 160 MG/DL. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
419817 530G INSULIN PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 69 YR