FDA Adverse Event Malfunction Summary report: N

LANCET DEVICE SNSRTR CMFRT EN

MDR report key: 3942770 · Received July 17, 2014

Report

Report Number
2032227-2014-04241
Event Type
Malfunction
Date Received
July 17, 2014
Date of Event
May 20, 2014
Report Date
June 17, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
MDS
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

EVALUATED ONE OPENED AND USED ENLITE-SERTER. PERFORMED INSERTION TEST. ENLITE-SERTER PASSED PER SPECIFICATION. ENLITE-SERTER CONNECT AND RELEASE PROPERLY.

Description of Event or Problem · 1

CUSTOMER REPORTED THE SERTER IS MALFUNCTIONING. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 121 MG/DL. CUSTOMER STATED THAT THE LAST FOUR INSERTIONS SENSOR READINGS WERE OFF, ALSO NOTICED THEY WERE BENT WHEN REMOVED. CUSTOMER BELIEVES THAT THE SENSOR ISSUES WERE CORRELATED WITH HOW SHE INSERTS THE SENSOR. CUSTOMER ATTEMPTED TO PUT IN A NEW SENSOR, DEVICE DISLODGED WHEN SHE TRIED TO REMOVE THE SERTER. NEEDLE HUB WAS STUCK IN THE SERTER. INSTRUCTION PROVIDED IN HOW TO REMOVE THE NEEDLE HUB FROM SERTER. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
419827 LANCET DEVICE SNSRTR CMFRT EN CGM MDS MEDTRONIC MINIMED MMT-7510

Patients

Seq Age Sex Outcome Treatment
1 23 YR