FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3942412 · Received July 17, 2014

Report

Report Number
3004209178-2014-87534
Event Type
Malfunction
Date Received
July 17, 2014
Date of Event
June 17, 2014
Report Date
June 17, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
P120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

BUTTON ERROR ALARM DUE TO FLATTENED ESC BUTTON DOME SWITCH. THE INSULIN PUMP RECEIVED WITH CRACKED DISPLAY WINDOW CORNER, RESERVOIR TUBE LIP AND MINOR SCRATCHES ON DISPLAY WINDOW.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

THE CUSTOMER'S MOTHER REPORTED A BUTTON ERROR. THE BLOOD GLUCOSE READING WAS 146 MG/DL. PRIOR TO THE EVENT, THE CUSTOMER WAS DELIVERING A BOLUS. THE CUSTOMER'S MOTHER ALSO STATED THAT SHE WAS TREATING THE CUSTOMER WITH FOOD AT THE TIME THAT THE INSULIN PUMP ALARMED BUTTON ERROR. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND TO REVERT TO A BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
419832 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAH

Patients

Seq Age Sex Outcome Treatment
1 12 YR