FDA Adverse Event Malfunction Summary report: N

BP ADVANCED PERSONAL DOUBLE

MDR report key: 3941895 · Received June 3, 2014

Report

Report Number
1419937-2014-00470
Event Type
Malfunction
Date Received
June 3, 2014
Date of Event
May 28, 2014
Report Date
May 28, 2014
Manufacturer
MEDELA INC.
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A REPLACEMENT POWER ADAPTER WAS SENT TO THE CUSTOMER. SHOULD ADDITIONAL INFORMATION OR THE ORIGINAL PRODUCT BE RECEIVED, RESULTING IN NEW, CHANGED, OR CORRECTED INFORMATION, A FOLLOW UP REPORT WILL BE FILED AT THAT TIME. THE PRODUCT INVOLVED IN THE COMPLAINT WAS NOT RETURNED FOR EVALUATION/INVESTIGATION AT THIS TIME. THEREFORE, NO CONCLUSION CAN BE MADE AS TOT HE CAUSE OF THE EVENT. ATTEMPTS TO RETRIEVE THE PRODUCT AND TO GET ADDITIONAL COMPLAINT INFORMATION ON GOING. THE CAUSE OF THE BREACH IN THE REV N TRANSFORMER HAS NOT BEEN DETERMINED AT THIS TIME. THE ISSUE IS CURRENTLY BEING INVESTIGATED UNDER (B)(4).

Description of Event or Problem · 1

CUSTOMER CALLED IN TO REPORT THAT HER TRANSFORMER HOUSING HAS CRACKED ANS SHE CAN SEE INSIDE. SHE DIDN'T SEE ANY SPARKING OR ANYTHING ELSE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
323388 BP ADVANCED PERSONAL DOUBLE HGX MEDELA INC. 57065/9207010 REV N -1413

Patients

Seq Age Sex Outcome Treatment
1