FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3941781 · Received July 17, 2014

Report

Report Number
3004209178-2014-87486
Event Type
Malfunction
Date Received
July 17, 2014
Date of Event
June 17, 2014
Report Date
June 17, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

DURING A FOLLOW UP PHONE CALL THE CUSTOMER REPORTED THAT THE INSULIN PUMP WENT TO THRESHOLD SUSPENSE BECAUSE THE SENSOR INDICATED THAT THE CUSTOMER WAS HAVING LOW BLOOD GLUCOSE, WHICH WAS NOT THE CASE. THE CUSTOMER DID NOT RECALL THE EXACT BLOOD GLUCOSE VALUE BUT STATED THAT THE THRESHOLD SUSPEND WAS SET TO 60 MG/DL. THE BLOOD GLUCOSE AT THE TIME OF THE PHONE CALL WAS UNKNOWN. THE CUSTOMER ALSO STATED THAT THEY WERE HAVING TROUBLE WITH THE SENSOR AND GETTING IT TO WORK PROPERLY BECAUSE THE SENSOR WAS NOT STAYING IN SECURELY. BUT, THEY STATED THAT PUTTING EXTRA TAPE ON THE SENSOR SOLVED THE ISSUE. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
418870 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAP

Patients

Seq Age Sex Outcome Treatment
1 49 YR