FDA Adverse Event Malfunction Summary report: N

SUNQUEST COPATHPLUS

MDR report key: 3938587 · Received March 6, 2014

Report

Report Number
2029302-2014-00001
Event Type
Malfunction
Date Received
March 6, 2014
Date of Event
February 10, 2014
Report Date
March 5, 2014
Manufacturer
SUNQUEST INFORMATION SYSTEM
Product Code
NVV
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

FOURTEEN SITES HAVE BEEN NOTIFIED VIA PRODUCT SAFETY NOTICE (PSN) AND A CORRECTION WILL BE AVAILABLE IN COPATHPLUS VERSION 6.1.1 AND ABOVE. THERE ARE 0 SITES THAT HAVE ALREADY BEEN CORRECTED. STEPS TO REPRODUCE: LOGON AS SUNQUEST USER AND ACCESSION A SURGICAL SPECIMEN. NAVIGATE TO THE ELECTRONIC SIGNOUT FOR FINAL REPORT WINDOW FOR THE SPECIMEN. ENTER A LARGE AMOUNT OF TEXT IN THE FINAL DIAGNOSIS FIELD AND THEN CLICK ON SAVE/QUICK SIGN/OUT TO OPEN THE QUICK SIGN OUT REPORT. ADD SOME TEXT TO THE FIRST PARAGRAPH OF THE FINAL DIAGNOSIS TEXTFIELD AND CLICK CTRL-Z TO UNDO THESE ADDITIONS. CLICK ON EDIT SPECIMEN AND THEN ON OK TO SAVE CHANGES. ON RETURNING TO THE ELECTRONIC SIGNOUT FOR FINAL REPORT NOTICE THAT THE FIRST PARAGRAPH OF THE DIAGNOSIS IS MISSING. CLICK ON SAVE/QUICK SIGN/OUT TO OPEN THE QUICK SIGN OUT REPORT. CLICK CTR-O AND A SYSTEM ERROR WINDOW IS DISPLAYED. IF THE USER CLICK OK THEN THE COPATH APPLICATION CLOSES DOWN.

Description of Event or Problem · 1

WHILE USING THE COPATHPLUS QUICK SIGN-OUT REPORTS FEATURE, IF A USER PRESSES THE KEYBOARD SHORTCUT "CRL-Z" WHILE EDITING TEXT IN A DIAGNOSTIC TEXT FIELD, PORTIONS OF PREVIOUSLY SAVED TEXT MAY DISPPEAR UPON SAVING THE REPORT. WHILE USING THE COPATHPLUS QUICK SIGN-OUT REPORTS FEATURE, IF A USER PRESSES THE KEYPAD SHORTCUT "CTRL O" THE APPLICATION MAY CLOSE UNEXPECTEDLY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
134202 SUNQUEST COPATHPLUS COPATHPLUS NVV SUNQUEST INFORMATION SYSTEM

Patients

Seq Age Sex Outcome Treatment
1