FDA Adverse Event Malfunction Summary report: N

DIMENSION RXL MAX WITH HM INSTRUMENT

MDR report key: 3936037 · Received July 15, 2014

Report

Report Number
1226181-2014-00373
Event Type
Malfunction
Date Received
July 15, 2014
Date of Event
June 19, 2014
Report Date
June 20, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JJE
PMA / PMN Number
K112999
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE. AFTER EVALUATION OF THE INSTRUMENT AND INSTRUMENT DATA, THE CSE DISCOVERED SPATTER ON THE VESSEL AREA BY REAGENT PROBE 2. THE CSE REPLACED AND ALIGNED THE REAGENT PROBE 2 ASSEMBLY. QUALITY CONTROLS WERE RUN, RESULTING WITHIN RANGE. THE CAUSE OF THE DISCORDANT, FALSELY LOW TACROLIMUS RESULT WAS A REAGENT PROBE 2 MALFUNCTION. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

A DISCORDANT, FALSELY LOW TACROLIMUS RESULT WAS OBTAINED ON ONE PATIENT SAMPLE ON A DIMENSION RXL MAX WITH HM INSTRUMENT. THE DISCORDANT RESULT WAS REPORTED TO THE PHYSICIAN(S), WHO QUESTIONED IT. THE SAMPLE WAS REPEATED ON THE SAME INSTRUMENT, RESULTING HIGHER. IT IS UNKNOWN IF THE CORRECTED RESULT WAS REPORTED TO THE PHYSICIAN(S).THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY LOW TACROLIMUS RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
413977 DIMENSION RXL MAX WITH HM INSTRUMENT CLINICAL CHEMISTRY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION RXL MAX WITH HM

Patients

Seq Age Sex Outcome Treatment
1