FDA Adverse Event Malfunction Summary report: N

MODEL NOT SPECIFIED

MDR report key: 3935278 · Received July 15, 2014

Report

Report Number
2032227-2014-03803
Event Type
Malfunction
Date Received
July 15, 2014
Date of Event
June 14, 2014
Report Date
June 14, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER CALLED IN TO REPORT THAT HIS INSULIN PUMP WAS RECEIVING MULTIPLE MOTOR ERROR ALARMS DURING A BOLUS AND BASAL. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 389 MG/DL. THE CUSTOMER STATES THAT THE ALARM OCCURRED SEVERAL TIMES THROUGHOUT THE NIGHT AND THAT THIS WAS THE FIRST INDICATION THAT SOMETHING WAS WRONG WITH THE INSULIN PUMP. THE CUSTOMER SAID THAT THE SIGNIFICANT EVENTS LEADING TO THE EVENT WAS THAT THE BELT CLIP WAS LOOSE BUT HE DAD NOT HIT THE INSULIN PUMP UP AGAINST ANYTHING NOR HAD HE DROPPED IT. WE ASSISTED THE CUSTOMER WITH CLEARING THE ALARM. WE ADVISED THE CUSTOMER TO DISCONTINUE USE OF THE PUMP AND TO REVERT TO A BACK UP PLAN. NO FURTHER INFORMATION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
413598 MODEL NOT SPECIFIED INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-XXX

Patients

Seq Age Sex Outcome Treatment
1 61 YR