SENSOR ENLITE
Report
- Report Number
- 2032227-2014-03815
- Event Type
- Malfunction
- Date Received
- July 14, 2014
- Date of Event
- June 13, 2014
- Report Date
- June 14, 2014
- Manufacturer
- MEDTRONIC MINIMED
- Product Code
- OZO
- PMA / PMN Number
- 120010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SD
- Reporter Occupation
- PATIENT
Narratives
INSPECTED ONE OPENED AND USED ENLITE SENSOR AND PERFORMED BICARBONATE BUFFER TEST. SENSOR FAILED PER SPECIFICATIONS, DUE TO HIGH READINGS. ALSO FOUND CANNULA BENT UNABLE TO CONFIRM IF CUSTOMER RECEIVED SENSOR IN SAID CONDITION, DUE TO CUSTOMER RETURNING IT OPENED AND USED. NO BROKEN OR MISSING ANOMALIES WERE OBSERVED DURING ANALYSIS.
CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.
THE CUSTOMER CALLED IN TO REPORT THAT SHE WAS EXPERIENCING ISSUES WITH HER NEW SENSOR. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 141 MG/DL. THE CUSTOMER STATES THAT HER LAST TWO SENSORS WOULD TELL HER THAT HER BLOOD GLUCOSE LEVEL WAS IN THE FORTIES AND SHE WOULD RECEIVE A THRESHOLD SUSPENSE. SHE SAID THAT SHE WOULD CHECK HER BLOOD GLUCOSE LEVEL ON HER METER AND THE LEVEL WOULD READ BETWEEN 95-120 MG/DL. THE CUSTOMER STATES THAT WHEN SHE WOULD CALIBRATE SHE WOULD ALSO RECEIVE A CALIBRATION ERROR AND BE PROMPTED TO REMOVE THE SENSOR AFTER IT HAD ONLY BEEN IN FOR THREE DAYS. THESE OCCURRENCES HAPPENED TWO FULL NIGHTS AND ONCE DURING THE DAY AND SHE ALSO NOTICED A SENSOR WAS BENT. WE ADVISED THE CUSTOMER TO KEEP THE SENSORS WHEN SHE HAS THESE ISSUES SO THAT WE MAY TROUBLESHOOT OVER THE PHONE AND TO NOT DISCARD THEM SO THAT THEY MAY BE SENT BACK FOR ANALYSIS IF NEEDED. NO FURTHER INFORMATION WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 411255 | SENSOR ENLITE | OZO | OZO | MEDTRONIC MINIMED | MMT-7008A | HG038BJ |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 36 YR |