FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3933499 · Received July 14, 2014

Report

Report Number
2032227-2014-03837
Event Type
Malfunction
Date Received
July 14, 2014
Date of Event
June 14, 2014
Report Date
June 14, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

NO BUTTON ERROR ALARM NOTED. THE INSULIN PUMP HAD NO BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. UNABLE TO TEST FOR ALARM DUE TO NO BUTTON RESPONSE. THE INSULIN PUMP HAD MINOR SCRATCHES ON DISPLAY WINDOW, CRACKED BATTERY TUBE THREADS, SCRATCHED RESERVOIR TUBE WINDOW AND CRACKED RESERVOIR TUBE LIP. THE INSULIN PUMP HAD MOISTURE DAMAGE ON ELECTRONIC ASSEMBLY AND MOTOR.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED THE INSULIN PUMP ALARMED BUTTON ERROR AND AN UNEXPECTED RESTART TEST. CUSTOMER'S BLOOD GLUCOSE WAS 312 MG/DL. TROUBLE SHOOTING WAS PERFORMED. ALARMS WERE EXPLAINED TO CUSTOMER. UNEXPECTED RESTART TEST OCCURRED AFTER INSERTING A NEW BATTERY. CUSTOMER STATED THE DEVICE WAS STORED AND HADN'T BEEN IN USE FOR AN EXTENDED PERIOD TIME. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND TO REVERT TO BACK UP PLAN. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
410501 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723LNAL

Patients

Seq Age Sex Outcome Treatment
1 43 YR