FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3933426 · Received July 14, 2014

Report

Report Number
3004209178-2014-87064
Event Type
Malfunction
Date Received
July 14, 2014
Date of Event
June 15, 2014
Report Date
June 15, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NV
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

CUSTOMER REPORTED HIGH BLOOD GLUCOSE LEVELS. CUSTOMER STATED THAT HER SENSOR GLUCOSE VALUES ARE NOT REFLECTING HER BLOOD GLUCOSE READINGS CAUSING THE THRESHOLD SUSPEND ALERT TO GO OFF EVEN WHEN HER BLOOD GLUCOSE READINGS ARE NOT LOW. CUSTOMER MENTIONED RECEIVING NUMEROUS NO DELIVERY ALARMS. CUSTOMER'S CURRENT BLOOD GLUCOSE READING IS 416 MG/DL AND WILL BE TREATING WITH A MANUAL SHOT. CUSTOMER REPORTED SYMPTOMS OF NAUSEA AND NOT FEELING WELL. TROUBLESHOOTING WAS PERFORMED AND THE DRIVE SUPPORT CAP AND ALL SETTINGS APPEARED TO BE NORMAL. THE HIGH PRESSURE TEST WAS ALSO PERFORMED AND PASSED. THROUGH TROUBLESHOOTING A BENT CANNULA WAS NOTED. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
409266 530G INSULIN PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551LNAP

Patients

Seq Age Sex Outcome Treatment
1 33 YR