FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3933406 · Received July 14, 2014

Report

Report Number
3004209178-2014-87061
Event Type
Malfunction
Date Received
July 14, 2014
Date of Event
June 13, 2014
Report Date
June 15, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

CUSTOMER REPORTED LOW BLOOD GLUCOSE READINGS AND BELIEVES THAT THE INSULIN PUMP IS OVERCORRECTING AND GIVING TOO MUCH INSULIN. TROUBLESHOOTING WAS PERFORMED AND THE DRIVE SUPPORT CAP AND ALL SETTINGS APPEARED TO BE NORMAL. DISPLACEMENT TEST WAS PERFORMED AND PASSED. THROUGH TROUBLESHOOTING IT WAS ALSO NOTED THAT THE CUSTOMER DID NOT RECEIVE AN ESTIMATE DETAILS MESSAGE DURING THEIR RECENT BOLUS. THE INSULIN PUMP ALSO DID NOT MAKE CORRECT CALCULATIONS BASED ON THE INFORMATION ENTERED. CUSTOMER'S CURRENT BLOOD GLUCOSE READING IS 391 MG/DL AND HAS TREATED WITH A MANUAL BOLUS. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
409492 530G INSULIN PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAP

Patients

Seq Age Sex Outcome Treatment
1 27 YR