FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3933300 · Received July 14, 2014

Report

Report Number
3004209178-2014-87025
Event Type
Malfunction
Date Received
July 14, 2014
Date of Event
June 15, 2014
Report Date
June 15, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

INSULIN PUMP HAD NO BUTTON RESPONSE ON UP ARROW BUTTON DUE TO CORRODED KEYPAD TRACES. INSULIN PUMP HAD A CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

CUSTOMER CALLED STATING THAT NONE OF THE BUTTONS ON HER INSULIN PUMP ARE RESPONDING. SHE CANNOT BRING UP THE MAIN MENU. CUSTOMER'S BLOOD GLUCOSE LEVEL IS 124 MG/DL. THERE WERE NO SIGNIFICANT EVENTS LEADING UP TO THE ALARM. THE DEVICE WAS NOT EXPOSED TO MOISTURE. CUSTOMER WAS ADVISED THAT THE DEVICE NEEDS TO BE REPLACED, AND TO DISCONTINUE ITS USE AND REVERT TO A BACK UP PLAN. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
409094 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAB

Patients

Seq Age Sex Outcome Treatment
1 56 YR