FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3933264 · Received July 14, 2014

Report

Report Number
3004209178-2014-86961
Event Type
Malfunction
Date Received
July 14, 2014
Date of Event
June 11, 2014
Report Date
June 11, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED.

Additional Manufacturer Narrative · 1

INSULIN PUMP RECEIVED WITH BLANK DISPLAY DUE TO MOISTURE DAMAGE ELECTRONIC ASSEMBLY. UNABLE TO VERIFY BUTTON KEYPAD DUE TO BLANK DISPLAY ANOMALY. MINOR SCRATCHED LCD WINDOW, CRACKED DISPLAY WINDOW CORNERS, CRACKED RESERVOIR TUBE LIP NOTED. NO UNEXPECTED VIBRATING ALARM.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER WAS AT A DIABETES CAMP AND IT RAINED, THEN THE INSULIN PUMP WAS NOT FUNCTIONING. THE MOTHER MENTIONED THAT DIABETES EDUCATOR AT THE CAMP STATED INDICATED THE DEVICE WAS ALARMING. THE BLOOD GLUCOSE WAS UNKNOWN. THEN THE MOTHER CALLED BACK AND STATED THAT THE INSULIN PUMP HAD A BLANK DISPLAY. THE CALLER STATED THAT THE DEVICE WAS VIBRATING WITHOUT AN ALARM ALERT AND WENT BLANK DISPLAY IMMEDIATELY AFTER IT WAS EXPOSURE TO MOISTURE. ADVISED THE MOTHER TO DISCONTINUE THE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
409342 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 12 YR