FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3933263 · Received July 14, 2014

Report

Report Number
3004209178-2014-86969
Event Type
Malfunction
Date Received
July 14, 2014
Date of Event
May 24, 2014
Report Date
June 14, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

A COMPLETE ANALYSIS AND TESTING OF THE INSULIN PUMP SHOWED THAT IT WAS FUNCTIONING PROPERLY AND PASSED ALL FUNCTIONAL TESTING. AFTER TESTING, IT WAS CONCLUDED THAT THE DEVICE OPERATED WITHIN SPECIFICATIONS. INSULIN PUMP RECEIVED WITH CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT HER BLOOD GLUCOSE LEVELS HAVE BEEN HIGH FOR THE PAST THREE WEEKS. THE BLOOD GLUCOSE AT THE TIME OF THE EVENT WAS 430 MG/DL. FOR THE PAST YEAR, SHE HAS BEEN SWITCHING THE SITE LOCATIONS ON HER BACK FROM SIDE TO SIDE. THE CUSTOMER STATED THAT WHEN SHE RECEIVES THE NEW SUPPLIES THAT SHE WILL SWITCH TO A 6 MM QUICK SERTER AND A 6 MM CANNULA. DURING TROUBLESHOOTING, THE INSULIN PUMP PASSED SUPPORT CAP, REWIND, AND TUBING TESTS. THE CUSTOMER WAS ADVISED TO CALL BACK IF ISSUE PERSISTED. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
409759 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551LNAP

Patients

Seq Age Sex Outcome Treatment
1 31 YR