FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3933126 · Received July 14, 2014

Report

Report Number
3004209178-2014-86956
Event Type
Malfunction
Date Received
July 14, 2014
Date of Event
June 13, 2014
Report Date
June 14, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED BY THE CUSTOMER THAT THEY HAD A BLOOD GLUCOSE LEVEL OF 459 MG/DL AND TREATED WITH MANUAL INSULIN INJECTIONS. CUSTOMER STATED THEY HAD BREAKFAST AND ADMINISTERED BOLUS WITH A BLOOD GLUCOSE LEVEL ABOVE 300MG/DL. CUSTOMER ALSO HAD LUNCH AND ONCE AGAIN BOLUSED, WHICH CAUSE CUSTOMER'S BLOOD GLUCOSE LEVELS TO RISE ABOVE 400 MG/DL. ADVISED CUSTOMER TO DISCONNECT FROM DEVICE. DURING TROUBLESHOOTING, CUSTOMER WAS ASKED TO CHECK THE CONDITION OF THE DRIVE SUPPORT CAP ON THE DEVICE AND FOUND IT TO BE NORMAL. NEXT, CUSTOMER WAS ASKED TO CHECK FOR AIR BUBBLES IN INFUSION SET TUBING. CUSTOMER VERIFIED THERE WERE NO AIR BUBBLES. AFTERWARDS, RESERVOIR WAS REINSERTED INTO INSULIN PUMP AND A MANUAL PRIME WAS PERFORMED. DEVICE PASSED PRIMING, HIGH PRESSURE TEST AND INSULIN EXITED TUBING. CUSTOMER VERIFIED DEVICE WAS NOT LEAKING AND DID NOT ALARM. ADVISED TO CHANGE ENTIRE SET, RESERVOIR AND INSULIN. CUSTOMER'S BLOOD GLUCOSE LEVEL 459 MG/DL AT TIME OF REPORTING. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
409927 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 61 YR